Send in your Pyramid Bill acceptor for Firmware Upgrade. Flat Rate $20 each! This will bring the bill validator up to the current flash firmware to allow the acceptance of current US notes. We will also clean and test your validator. This price does not repair your unit. Please do not send in a broken bill acceptor on this form. Send bill validator repairs in on the Generic form and get the upgrade during the repair.
We can upgrade the following Pyramid Bill Accepters:
Apex 52XX and Apex 54XX, 115 volt and 24 volt
Trilogy 12 volt units
All items sent to us for repair must be PRE-AUTHORIZED! We love to fix things but some things are just too old or weird even for us. So please get an RMA number from us by filling out this form. This allows us to contact you with your RMA number and serves as a running workorder that you can check up on in the My Account pages.
Please fill out the form information on this page and press "add this to my cart". Continue through checkout to the end. No payment is required to create this Workorder. Login is required to get an RMA. If you do not have an account setup with us you can pay with a credit card when the repair is completed. No COD. Contact Parts or Service for an account.
We will also update this Workorder as we add parts and labor through the repair process. You can check the status of your workorder by clicking "My Account" at the top left of the page (when logged in). All work includes a 30 day warranty for parts and labor for the original symptom.
You can contact our service department directly at firstname.lastname@example.org. Or call 800-210-8458 and ask for service.
This product was added to our catalog on Sunday 25 March, 2012.